Last updated: October 12, 2026
Information you choose to share
When you contact KitReload, you may share your name, email address, WhatsApp number, country, product interests, quantity, sizes, customization requirements and order questions. Logos, designs or other files may be shared through the agreed contact channel.
Please do not send payment-card details, account passwords, identity documents or other unnecessary sensitive information through the quote form or an initial inquiry.
How the website quote form works
The quote form prepares an editable message in your browser. It does not submit an order, upload files, take payment or send the form fields to a website database. Quote field values are not stored in cookies or browser storage by this form.
Choosing the WhatsApp link passes the prepared message to WhatsApp's website or application. You still need to send the message there for KitReload to receive it. Review the content before continuing; it can contain the contact and order information you entered.
Without JavaScript, use the direct contact link instead of the message builder. Design files should be attached separately in the agreed conversation.
Purposes and handling
Information received through contact channels is used to respond to inquiries, prepare quotations, discuss artwork, confirm orders, arrange production and shipment, and handle relevant issues.
When necessary for an agreed order, relevant product, customization, contact or delivery information may be shared with parties supporting production, delivery or payment. Only provide artwork and personal information that is necessary for the request.
Third-party services and technical information
WhatsApp, WeChat and any other external channel operate under their own terms and privacy practices. The website does not control their processing or retention.
No advertising or cross-site analytics tracker is enabled in this version of the KitReload website. Hosting and network providers may process routine technical request information, including IP addresses, requested paths and device headers, to serve and protect the website.
Retention and requests
Information received in business communications may need to be retained to manage inquiries, orders, disputes or applicable record-keeping obligations. No unverified universal retention period is stated here.
Contact KitReload to ask about your information or request correction or deletion. Requests are reviewed in light of the relevant records, service limitations and applicable legal obligations. How a request is handled depends on the applicable obligations and relevant communication records.
Contact and updates
Use the contact details on the Contact page for privacy questions. This policy may be updated when the website or business process changes. Review the current version before sharing new information.
Contact KitReload
Questions about this policy can be raised through our contact page. WhatsApp and WeChat: +86 15989157149.